Privacy Policy

Last updated: June 24, 2026

Page Flipped ("we", "our", or "us") operates this online store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). Page Flipped is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our website, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the processing of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

Depending on how you interact with our Services, we may collect and process the following categories of personal information:

  • Contact Details: Your full name, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit card, debit card, or other financial account numbers, payment card information, transaction details, and payment confirmations required to complete your order.
  • Account Credentials: Your username, password, security questions, and specific account settings/preferences (if you choose to create a customer account).
  • Transaction Information: Details regarding the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel.
  • Customer Support Communications: Any information you explicitly include when you send an inquiry or message to our support team.
  • Device & Usage Information: Technical details about your device, browser, network connection, IP address, and details on how and when you navigate through our website via cookies and similar technologies.

2. Personal Information Sources

We collect personal information from the following sources:

  • Directly from You: When you place an order, create an account, or contact us directly via email.
  • Automatically: Through your device logs and standard tracking technologies (like cookies) as you browse our store.
  • From Service Providers & Partners: Third parties that collect or process information on our behalf, such as Shopify, payment processors, and shipping carriers.

3. How We Use Your Personal Information

We process your data strictly for legitimate operational purposes, including:

  • Providing and Improving Services: Fulfilling your orders, processing payments, arranging shipping, managing returns/exchanges, and remembering your preferences.
  • Security and Fraud Prevention: Authenticating accounts, securing our checkout process, and detecting or investigating fraudulent, malicious, or unsafe activities.
  • Customer Communication: Providing support, responding to inquiries, and managing our ongoing customer relationship with you.
  • Marketing and Advertising: Sending promotional updates (where permitted) and tailoring online product recommendations based on your browsing habits.
  • Legal Compliance: Complying with applicable laws, responding to valid government or law enforcement requests, and enforcing our store policies.

4. How We Disclose Personal Information

We may share your personal information with trusted third parties in the following scenarios:

  • With Shopify and related operational vendors who handle payment processing, data analytics, order fulfillment, shipping, and cloud storage on our behalf.
  • With marketing partners to show you targeted advertisements based on your online activity.
  • When you explicitly direct or consent to a disclosure (e.g., sharing delivery details with a shipping carrier).
  • In connection with corporate business transactions (such as a merger or asset sale) or to protect our legal rights, our users, and the public safety.

5. Relationship with Shopify

Our storefront is securely hosted by Shopify. Shopify processes your personal data to power and improve our online services. Your information may be transmitted to and stored on servers managed by Shopify globally.

Additionally, we use enhanced Shopify features that analyze customer interactions to help secure and grow our business. In these specific processing setups, Shopify serves as a data controller. To understand how Shopify processes your information, please visit the Shopify Consumer Privacy Policy or manage your rights via the Shopify Privacy Portal.

6. Third-Party Links & Children's Data

  • Third-Party Platforms: Our website may contain links to external online platforms. We do not control and are not responsible for the privacy practices, security, or content of third-party websites.
  • Children's Privacy: Our Services are intended for a general audience and are not directed at children. We do not knowingly collect personal information from individuals under the age of majority.

7. Security and Retention

While we implement industry-standard measures to safeguard your information, please note that no security system is completely impenetrable. Information transmitted over the internet is not fully secure in transit; therefore, we strongly recommend using secure channels when contacting us and protecting your account passwords.

We retain your personal information only as long as necessary to manage your account, fulfill orders, resolve business disputes, or comply with strict legal and tax obligations.

8. Your Rights and Choices

Depending on your local jurisdiction, you may hold specific legal rights regarding your personal information, including:

  • Right to Access / Know: Request a copy of the personal data we hold about you.
  • Right to Delete: Request that we erase your personal information.
  • Right to Correct: Request corrections to inaccurate or outdated details.
  • Right to Opt-Out: Opt-out of the "sale" or "sharing" of your data for targeted advertising.
  • Communication Preferences: Unsubscribe from promotional emails at any time via the "unsubscribe" link included at the bottom of our emails. (Note: You will still receive essential operational emails regarding your purchases).

We do not discriminate against any customer for exercising their privacy rights. We will verify your identity before processing any data requests.

9. Contact Us

If you have questions about this Privacy Policy, wish to file a complaint, or would like to exercise your data protection rights, please contact our team using the verified channels below. To resolve issues most effectively, please contact us primarily via email.

  • Customer Support Email: support@pageflipped.com
  • Operating Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
  • Phone Number: 
  • Address: Page Flipped, 201 Elizabeth Miller Gardens, Staunton, VA 24401-3875, United States

Note: If your inquiry is regarding a specific purchase, please include your Full Name and Order Number within your email communication so we can assist you promptly.